Payment Policy
Payment Policy
At Donna en Grace Londen, we offer a selection of secure and trusted payment methods to ensure a smooth checkout experience.
Accepted Payment Methods
We currently accept the following payment methods:
- Credit Card (Visa, Mastercard, American Express)
- Apple Pay
- Google Pay
- Shop Pay
All payments must be completed at checkout using one of the methods listed above.
Payment Security
All transactions are processed through secure SSL-encrypted connections. This ensures that your personal and payment information is protected at all times.
We do not store or have direct access to your payment details. All payments are handled by certified and secure third-party payment providers.
Payment Processing
Orders are only processed after full payment has been successfully completed and confirmed.
If a payment is declined, cancelled, or fails for any reason, the order will not be processed.
Refunds
If you are eligible for a refund (for example, after an approved return), the refund will be processed within 14 days after the returned item has been received and inspected.
- Refunds are issued to the original payment method used during purchase
- Processing times may vary depending on your payment provider
Contact
For any questions regarding payments, please contact us at:
Email: info@donnagracelondon.com