Shipping & Delivery Policy

Shipping & Delivery Policy

At Dona en Grace Londen, we are committed to delivering your order as quickly and efficiently as possible. Below you will find all relevant information regarding our shipping and delivery process.

Processing Time

All orders are processed within 1–3 business days. Once your order has been shipped, you will receive a confirmation email including your tracking information.

Shipping Time

The estimated delivery time is 3–7 business days, depending on your location. Please note that delivery times are estimates and may vary due to external factors such as high demand, carrier delays, or customs procedures.

Shipping Method and Origin

All orders are shipped directly from our international suppliers. This allows us to offer competitive pricing and a wide range of products.

Please be aware that, depending on your country, customs duties or import taxes may apply. These charges are the responsibility of the customer.

Shipping Costs

Shipping costs are calculated at checkout and depend on factors such as destination, package weight, and selected shipping method.

Responsibility During Shipping

- Once the tracking information indicates that a package has been delivered, responsibility is transferred to the customer.
- Customers are responsible for providing accurate shipping details at checkout.
- Any address errors must be reported within 24 hours of placing the order.

We are not responsible for delays, lost shipments, or delivery issues caused by carriers, customs, or incorrect address details provided by the customer.

Contact

For any questions regarding shipping and delivery, please contact us at:

Email: info@donaengraclonden.com